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Home > Archive > Kidney Failure > August 2005 > Need info
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| gloria212@webtv.net 2005-08-20, 11:51 am |
| Hi Larry, We need some info. My Son, on Dialysis 5 years now, mistakes,
bad treatments at the Dialysis center. Incident reports not written up,
etc. One LPN, after connecting him WRONG, said "SO SUE ME". No joke,
getting really worried. Who to complain to?
Dont take your organs to Heaven, G-D knows we need them here.
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| Larry Krzewinski 2005-08-20, 6:05 pm |
| On Sat, 20 Aug 2005 10:23:44 -0400, gloria212@webtv.net wrote:
>Hi Larry, We need some info. My Son, on Dialysis 5 years now, mistakes,
>bad treatments at the Dialysis center. Incident reports not written up,
>etc. One LPN, after connecting him WRONG, said "SO SUE ME". No joke,
>getting really worried. Who to complain to?
>
>Dont take your organs to Heaven, G-D knows we need them here.
My guess would be to talk to the person in charge of the dialysis
unit. If they won't help ask to speak to their boss on up the line.
All dialysis units need government approval to operate and are
undoubtedly licensed by the state they operate in. They also receive
money from Medicare and Medicaid so they must operate under federal
auspices as well. You'll probably have to do a little research to
find out which government entities have licensed the unit. My guess
would be that there should be some licenses visible in the unit and
you should contact the bureaucracies named on the licenses.
It is important that you document your complaints. Put them all in
writing and mail them to the unit and keep a dated copy for yourself.
The units all keep records of what they do so they have a
documentation trail to back them up. You need to do the same.
Finally, your son needs to learn all he can about dialysis, ie how the
machine should be properly set up, what settings his machine should be
run at for his treatment, the medications given him at dialysis, etc.
so that he can be proactive in his care. You have to look at it this
way - everyone makes mistakes and they all make mistakes at their job.
No one is 100% perfect. Your son needs to be able to catch the
dialysis unit's workers mistakes before they can affect him. If the
unit is really terrible he should consider changing dialysis units.
Good luck.
Larry
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| gloria212@webtv.net 2005-08-21, 11:53 am |
| Thanks Larry, you've always been helpful. Will do.
Dont take your organs to Heaven, G-D knows we need them here.
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