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Author Question about percentage with unhappy -- patients Dr Robert Maloney
latinachristina2006@yahoo.com

2006-09-23, 4:28 pm

Hello group. I would like to discuss this topic of considerably
important when considering the LASIK surgeury which lost it's way:
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From: southeasteyec...@hotmail.com - view profile
Date: Sat, Sep 16 2006 11:17 am
Email: southeasteyec...@hotmail.com
Groups: alt.lasik-eyes
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Robert K. Maloney, MD
Quote:
One of the things that has been very striking to me is how my most
angry patients often have pretty good results and often my patients
with the worst results are relatively benign and trusting.

http://www.eyeworld.org/article.php?sid=1180

If your patients ultimately understood the surgery you performed on
them well enough to have provided informed consent for it... perhaps
they would be angry too?


Perhaps the angry patients are those patients who 'know more' about
what happened to their eyes?

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I read the article linked to above and it looks to said that 1 in 4
paitients with complications is unhappy and keeps going to said that in
the study 1 in 8 out of Dr. Maloney's patients with zero complications
is most unhappy. Does he have abnormlally large percentages with
unhappy patients or is this typical percentages? If so this is not a
small to take risk.

pleease excuse poor English of mine.

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