Medicine transcription - Ping Susan Mitchell

Author

Ping Susan Mitchell

JulieW8

2005-04-17, 6:16 pm

Did you get my email yesterday?

~~~~~*****~~~~~*****~~~~~*****
To send me e-mail, use juliew8@deletethis-alphabest.com

Susan Mitchell

2005-04-17, 6:16 pm

No.

--
Sue -- Firefighter mom -- Still Rabid UW Dawg Fan!
(to reply send to medlawtrans@comcast.net)
"JulieW8" <seemysig@netscape.net> wrote in message
news:42600374.95264072@News.individual.net...
> Did you get my email yesterday?
>
> ~~~~~*****~~~~~*****~~~~~*****
> To send me e-mail, use juliew8@deletethis-alphabest.com

Susan Mitchell

2005-04-17, 6:16 pm

Susan Mitchell

2005-04-17, 6:16 pm

I have AVG and a lot of stuff gets bumped because of that. What's up? Plus
I'm on comcast and I've been down a lot due to the problems they've been
having.

--
Sue -- Firefighter mom -- Still Rabid UW Dawg Fan!
(to reply send to medlawtrans@comcast.net)
"Susan Mitchell" <medlawtrans@comcast.net> wrote in message
news:5tOdnYMhlK5Wif3fRVn-rA@comcast.com...
> No.
>
> --
> Sue -- Firefighter mom -- Still Rabid UW Dawg Fan!
> (to reply send to medlawtrans@comcast.net)
> "JulieW8" <seemysig@netscape.net> wrote in message
> news:42600374.95264072@News.individual.net...
>
>

Susan Mitchell

2005-04-17, 6:16 pm

JulieW8

2005-04-17, 6:16 pm

On Fri, 15 Apr 2005 12:39:38 -0700, "Susan Mitchell"
<medlawtrans@comcast.net> gave thanks and said:

>I have AVG and a lot of stuff gets bumped because of that. What's up? Plus
>I'm on comcast and I've been down a lot due to the problems they've been
>having.
>

Why don't you send me an e-mail and I'll reply to it - sometimes that
works.

~~~~~*****~~~~~*****~~~~~*****
To send me e-mail, use juliew8@deletethis-alphabest.com

JulieW8

2005-04-17, 6:16 pm

Maureen Galvin

2005-04-17, 6:16 pm

Susan, Comcast has had a ton of DNS problems and from what I can tell it
has been coast to coast. It seems to go in waves lately starting on the
west coast and moving to the east coast. It would interfer with receiving
some email, ability to view certain web pages, etc. I think they are
finally getting it all straightened out, but it has been a horrendous couple
of weeks work wise because of it.

Maureen

"Susan Mitchell" <medlawtrans@comcast.net> wrote in message
news:-YadnZ0HNO-xiP3fRVn-qg@comcast.com...
>I have AVG and a lot of stuff gets bumped because of that. What's up?
>Plus
> I'm on comcast and I've been down a lot due to the problems they've been
> having.
>
> --
> Sue -- Firefighter mom -- Still Rabid UW Dawg Fan!
> (to reply send to medlawtrans@comcast.net)
> "Susan Mitchell" <medlawtrans@comcast.net> wrote in message
> news:5tOdnYMhlK5Wif3fRVn-rA@comcast.com...
>
>

Maureen Galvin

2005-04-17, 6:16 pm

Susan Mitchell

2005-04-17, 6:16 pm

Just send an e-mail to you.

--
Sue -- Firefighter mom -- Still Rabid UW Dawg Fan!
(to reply send to medlawtrans@comcast.net)
"JulieW8" <seemysig@netscape.net> wrote in message
news:42601d41.101868789@News.individual.net...
> On Fri, 15 Apr 2005 12:39:38 -0700, "Susan Mitchell"
> <medlawtrans@comcast.net> gave thanks and said:
>
Plus[vbcol=seagreen]
>
> Why don't you send me an e-mail and I'll reply to it - sometimes that
> works.
>
> ~~~~~*****~~~~~*****~~~~~*****
> To send me e-mail, use juliew8@deletethis-alphabest.com

Susan Mitchell

2005-04-17, 6:16 pm

Susan Mitchell

2005-04-17, 6:16 pm

Yes, I know. The only good thing at this rate I'm getting so much credit I
may end up with a free month. I call every time I can't get on!! We are
generally down for 5 hours an evening!

--
Sue -- Firefighter mom -- Still Rabid UW Dawg Fan!
(to reply send to medlawtrans@comcast.net)
"Maureen Galvin" <maureen.galvin@comcast.dot.net> wrote in message
news:luudnZ0fGMLovf3fRVn-jw@comcast.com...
> Susan, Comcast has had a ton of DNS problems and from what I can tell it
> has been coast to coast. It seems to go in waves lately starting on the
> west coast and moving to the east coast. It would interfer with
receiving
> some email, ability to view certain web pages, etc. I think they are
> finally getting it all straightened out, but it has been a horrendous
couple
> of weeks work wise because of it.
>
> Maureen
>
> "Susan Mitchell" <medlawtrans@comcast.net> wrote in message
> news:-YadnZ0HNO-xiP3fRVn-qg@comcast.com...
>
>

Susan Mitchell

2005-04-17, 6:16 pm

kathycarp

2005-04-17, 6:16 pm

Credit? You mean I can get credit for the down times?

--
Kathy
www.ambergriscaye.com/villadelsol
"Susan Mitchell" <medlawtrans@comcast.net> wrote in message
news:iZqdndqaLoZKpP3fRVn-iA@comcast.com...
> Yes, I know. The only good thing at this rate I'm getting so much credit
> I
> may end up with a free month. I call every time I can't get on!! We are
> generally down for 5 hours an evening!
>
> --
> Sue -- Firefighter mom -- Still Rabid UW Dawg Fan!
> (to reply send to medlawtrans@comcast.net)
> "Maureen Galvin" <maureen.galvin@comcast.dot.net> wrote in message
> news:luudnZ0fGMLovf3fRVn-jw@comcast.com...
> receiving
> couple
>
>

kathycarp

2005-04-17, 6:16 pm

Susan Mitchell

2005-04-17, 6:16 pm

Yes dear!!! You call and complain and say you don't think you have to pay
for not having access and they are authorized to give you credit. Last
night they asked me how many days I was unable to get on and I told them and
they gave me those days plus an extra one. The price of high speed cable is
high enough. Same with TV. If your cable goes out or goes wacky during a
movie call and complain and you will get credit on your bill.

--
Sue -- Firefighter mom -- Still Rabid UW Dawg Fan!
(to reply send to medlawtrans@comcast.net)
"kathycarp" <kathycarp@comcastprivacy.net> wrote in message
news:wJudnVTd66Q6of3fRVn-sQ@comcast.com...
> Credit? You mean I can get credit for the down times?
>
> --
> Kathy
> www.ambergriscaye.com/villadelsol
> "Susan Mitchell" <medlawtrans@comcast.net> wrote in message
> news:iZqdndqaLoZKpP3fRVn-iA@comcast.com...
credit[vbcol=seagreen]
it[vbcol=seagreen]
the[vbcol=seagreen]
>
>

Susan Mitchell

2005-04-17, 6:16 pm

VickieHerndonCMT

2005-04-17, 6:16 pm

Comcast says they have been having major problems all over the US. Seems to
have started last week and has been horrible this week!

Vickie
"Susan Mitchell" <medlawtrans@comcast.net> wrote in message
news:-YadnZ0HNO-xiP3fRVn-qg@comcast.com...
>I have AVG and a lot of stuff gets bumped because of that. What's up?
>Plus
> I'm on comcast and I've been down a lot due to the problems they've been
> having.
>
> --
> Sue -- Firefighter mom -- Still Rabid UW Dawg Fan!
> (to reply send to medlawtrans@comcast.net)
> "Susan Mitchell" <medlawtrans@comcast.net> wrote in message
> news:5tOdnYMhlK5Wif3fRVn-rA@comcast.com...
>
>

VickieHerndonCMT

2005-04-17, 6:16 pm

VickieHerndonCMT

2005-04-17, 6:16 pm

yes, you can. Comcast told me that they would give you a whole day of
credit for any time that you are down, which has been everyday over the past
couple of weeks.

"kathycarp" <kathycarp@comcastprivacy.net> wrote in message
news:wJudnVTd66Q6of3fRVn-sQ@comcast.com...
> Credit? You mean I can get credit for the down times?
>
> --
> Kathy
> www.ambergriscaye.com/villadelsol
> "Susan Mitchell" <medlawtrans@comcast.net> wrote in message
> news:iZqdndqaLoZKpP3fRVn-iA@comcast.com...
>
>

VickieHerndonCMT

2005-04-17, 6:16 pm

kathycarp

2005-04-17, 6:16 pm

Did that with an On Demand movie last month. We tried to order it 3 times,
and it never would show. I called them right then, and they said they would
credit... All 3 showed up on our bill. I called again, and they said they
would remove them. We'll see what next month's bill shows. As far as the
highspeed internet, I was only out for 2 nights that I know of, and it
wasn't a big deal. I usually don't work at night anymore. I called them the
first night, and it said that wait times were long because of an outage, and
they were working on it. I didn't feel like waiting to speak to a human.

--
Kathy
www.ambergriscaye.com/villadelsol
"Susan Mitchell" <medlawtrans@comcast.net> wrote in message
news:ULOdnatEFNP1o_3fRVn-gQ@comcast.com...
> Yes dear!!! You call and complain and say you don't think you have to pay
> for not having access and they are authorized to give you credit. Last
> night they asked me how many days I was unable to get on and I told them
> and
> they gave me those days plus an extra one. The price of high speed cable
> is
> high enough. Same with TV. If your cable goes out or goes wacky during a
> movie call and complain and you will get credit on your bill.
>
> --
> Sue -- Firefighter mom -- Still Rabid UW Dawg Fan!
> (to reply send to medlawtrans@comcast.net)
> "kathycarp" <kathycarp@comcastprivacy.net> wrote in message
> news:wJudnVTd66Q6of3fRVn-sQ@comcast.com...
> credit
> it
> the
>
>

kathycarp

2005-04-17, 6:16 pm

Maureen Galvin

2005-04-17, 6:16 pm

Here is a trick to getting good credit from them. You have to call each day
that you dont have service. If you are down consecutive days, you need to
call each day because if they close your ticket (which they will do even if
it is not fixed) your credit period ends.

I had an issue with SBC recently. On Easter Sunday we had an area wide
phone outage. I called and notified them that my 3 phone lines were not
working. They issued a credit. On Monday everyone but a scattering of
phones were working. Two of mine came back, but my home line did not. We
had the repair guys in the alley and they told me they were still having
problems so I didn't call that day having just talked to the repair guys.
By Wednesday, my phone was ringing, but the wires were crossed when they
fixed the cable and now I was receiving someone elses calls and vice versa.
If someone tried to call me they got the lady three blocks down. If I
called someone it showed up as someone else on the caller ID. you had to
call this number in order to reach me. It was a complete mess. I called on
Wednesday and they said my ticket had been closed and problem solved. Hell
no it wasn't. It was now worse. They put in another ticket and I was
issued another credit. I called the next day and again the ticket had been
closed, but problem not solved. I had to call every single day to get that
credit until it was taken care of which was about 2-1/2 weeks. In the
meantime I became very good friends with my answering service three blocks
away

I had a problem with Comcast Cable TV and they were great about the credit.
I received free On Demand Movies or a month after the installation fiasco,
but that is a whole nother story.

Maureen
"kathycarp" <kathycarp@comcastprivacy.net> wrote in message
news:rtadnSRxUK8l2P3fRVn-tQ@comcast.com...
> Did that with an On Demand movie last month. We tried to order it 3 times,
> and it never would show. I called them right then, and they said they
> would credit... All 3 showed up on our bill. I called again, and they said
> they would remove them. We'll see what next month's bill shows. As far as
> the highspeed internet, I was only out for 2 nights that I know of, and it
> wasn't a big deal. I usually don't work at night anymore. I called them
> the first night, and it said that wait times were long because of an
> outage, and they were working on it. I didn't feel like waiting to speak
> to a human.
>
> --
> Kathy
> www.ambergriscaye.com/villadelsol
> "Susan Mitchell" <medlawtrans@comcast.net> wrote in message
> news:ULOdnatEFNP1o_3fRVn-gQ@comcast.com...
>
>

Maureen Galvin

2005-04-17, 6:16 pm

RaeMorrill

2005-04-17, 6:16 pm

One thing is certain, if you don't complain you likely get no credit.
We've gotten it on our cable bill after they put in digital service,
neglecting to tell us we weren't set up for it here yet and hence had to
have service out a number of times for picture freezing up. Usually it
is me that blows my stack in short order, but DH called them. When he
started getting the run around from someone lower on the ladder of
authority, he informed them that unless they wanted to take some verbal
abuse they'd better put a supervisor on now. Then they try to wiggle out
of some of it by saying it was only the TV, not the Road Runner. We get
it all as a package!

Maureen Galvin wrote:
> Here is a trick to getting good credit from them. You have to call each day
> that you dont have service. If you are down consecutive days, you need to
> call each day because if they close your ticket (which they will do even if
> it is not fixed) your credit period ends.
>
> I had an issue with SBC recently. On Easter Sunday we had an area wide
> phone outage. I called and notified them that my 3 phone lines were not
> working. They issued a credit. On Monday everyone but a scattering of
> phones were working. Two of mine came back, but my home line did not. We
> had the repair guys in the alley and they told me they were still having
> problems so I didn't call that day having just talked to the repair guys.
> By Wednesday, my phone was ringing, but the wires were crossed when they
> fixed the cable and now I was receiving someone elses calls and vice versa.
> If someone tried to call me they got the lady three blocks down. If I
> called someone it showed up as someone else on the caller ID. you had to
> call this number in order to reach me. It was a complete mess. I called on
> Wednesday and they said my ticket had been closed and problem solved. Hell
> no it wasn't. It was now worse. They put in another ticket and I was
> issued another credit. I called the next day and again the ticket had been
> closed, but problem not solved. I had to call every single day to get that
> credit until it was taken care of which was about 2-1/2 weeks. In the
> meantime I became very good friends with my answering service three blocks
> away

>
> I had a problem with Comcast Cable TV and they were great about the credit.
> I received free On Demand Movies or a month after the installation fiasco,
> but that is a whole nother story.
>
> Maureen
> "kathycarp" <kathycarp@comcastprivacy.net> wrote in message
> news:rtadnSRxUK8l2P3fRVn-tQ@comcast.com...
>
>
>

RaeMorrill

2005-04-17, 6:16 pm

leslie

2005-04-17, 6:16 pm

Susan Mitchell (medlawtrans@comcast.net) wrote:
: I have AVG and a lot of stuff gets bumped because of that. What's up?
: Plus I'm on comcast and I've been down a lot due to the problems they've
: been having.
:

http://www.theinquirer.net/?article=22441
DNS outage for Comcast

http://www.dslreports.com/forum/comcast
broadband » Comcast HSI

leslie

2005-04-17, 6:16 pm

Gisele

2005-04-17, 6:16 pm

Hubby and I were having the same trouble here in the early evening this
week, when many people go home and get online. I didn't realize how
widespread the problem was until I read about it in the Denver Post.
Sometimes we couldn't get on, sometimes it was just too slow to be
useful. Last month my phone company gave me credit on the bill for
down time without my even asking! I figure it was some kind of error,
but I've had plenty of downtime with them and no credit, so I'm just
going take that little windfall.

Gisele

2005-04-17, 6:16 pm

RaeMorrill

2005-04-17, 6:16 pm

And they probably don't want you to know how widespread it is!

Gisele wrote:
> Hubby and I were having the same trouble here in the early evening this
> week, when many people go home and get online. I didn't realize how
> widespread the problem was until I read about it in the Denver Post.
> Sometimes we couldn't get on, sometimes it was just too slow to be
> useful. Last month my phone company gave me credit on the bill for
> down time without my even asking! I figure it was some kind of error,
> but I've had plenty of downtime with them and no credit, so I'm just
> going take that little windfall.
>

RaeMorrill

2005-04-17, 6:16 pm

Jeannie Wilson

2005-04-17, 6:16 pm

"VickieHerndonCMT" <vickieboinkherndon@comcast.nospamnet> wrote here for
all to seenews:EZudnbfY7oNmov3fRVn-gg@comcast.com:

> Comcast says they have been having major problems all over the US.
> Seems to have started last week and has been horrible this week!

I haven't had many net issues with Comcast but it does take forever for it
to check my email. Comcast offices here are very good about issuing
credit. I never have had to get upset once. I just call, tell them what
is out and if it is digital, I get a credit for all of it, if it is cable,
I get a credit for all of it, if it is internet I get credit for all of it
being out. I haven't had to ask for a supervisor or anything. They had
terrible customer service issues a few years ago but things were improved
tremendously and quickly once their area expanded and more and more
complaints were coming in about the lack of customer service.

Jeannie Wilson

2005-04-17, 6:16 pm

Jeannie Wilson

2005-04-17, 6:16 pm

RaeMorrill <RaeMorrill@aol.com> wrote here for all to
seenews:I1g8e.2603$mG3.2016@twister.nyroc.rr.com:

> And they probably don't want you to know how widespread it is!

The customer service here has been very open about how widespread the issue
is. I am not sure about every other office, though.

Jeannie Wilson

2005-04-17, 6:16 pm

VickieHerndonCMT

2005-04-17, 6:16 pm

They had it in our newspaper yesterday and said it is fixed, but I don't
think it is. It is still very very slow. I download my work from an FTP
site and last week, it took 30 minutes one day to download wherein it would
not have taken but a few minutes. It seems to be loading slow today, so I
think they jumped the gun when they said it is fixed.

They told me that they thought it was fixed last week only to wind up with a
bigger problem the next night.

V.
"Jeannie Wilson" <jwilson421@comcastspamkills.net> wrote in message
news:Xns963B5E0513DC1jwilson421comcastnet@216.196.97.136...
> "VickieHerndonCMT" <vickieboinkherndon@comcast.nospamnet> wrote here for
> all to seenews:EZudnbfY7oNmov3fRVn-gg@comcast.com:
>
>
> I haven't had many net issues with Comcast but it does take forever for it
> to check my email. Comcast offices here are very good about issuing
> credit. I never have had to get upset once. I just call, tell them what
> is out and if it is digital, I get a credit for all of it, if it is cable,
> I get a credit for all of it, if it is internet I get credit for all of it
> being out. I haven't had to ask for a supervisor or anything. They had
> terrible customer service issues a few years ago but things were improved
> tremendously and quickly once their area expanded and more and more
> complaints were coming in about the lack of customer service.

VickieHerndonCMT

2005-04-17, 6:16 pm

RaeMorrill

2005-04-21, 5:48 pm